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Support for the Group's Operational Excellence program

Promote acculturation initiatives, awareness-raising and the adoption of best practices, and Operational Excellence systems and tools.
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  • Support for the Group's Operational Excellence program

The Customer

Energy player

Background and objectives

As part of its Operational Excellence program, the Group is deploying initiatives to generate efficiencies in processes, management and tools.

On this occasion, Silamir is regularly asked to support the organization of these half-yearly meetings within the Group's BUs: development of training sessions, experience sharing, and projects...

Results

  • Quality (13%), time (22%) and FTE (8%) gains on the 5 priority processes
  • ~200+ conference participants
  • Overall participant satisfaction (rating 4.8/5)
  • Spreading the Operational Excellence program to all Group BUs

Approach / System

  • Identification of 5 priority projects with possible efficiency gains: contractual simplification, agility, process simplification, sobriety, etc.
  • Construction of the event schedule and interventions
  • Preparing the method to be used in events
  • Running workshops with stakeholders to define content presentation: objectives, targets, expectations, pitch, key messages...
  • Elaboration of storytelling and presentation materials
  • Formalizing the before and after and associated action plan
  • Quality / time / FTE ROI gain study to pass validation milestones for priority project action plans

Added value Silamir Group

Intervention of a team experienced in profit center organization and governance, process optimization, operational excellence and change management (formalization, simplification, popularization of complex concepts).

  • Experience in project management, team coordination and planning
  • Expertise in organizing and managing sharing events, conferences...
  • Experience in developing dynamic, convincing and engaging presentation content and media, and in animation techniques

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What our customers say about us

"The team's availability and constant commitment play a crucial role in the success of our Data Science projects, and we greatly appreciate their contribution to our growth and success."

Applications & Projects Manager - Public accounting

"The ability to understand the customer's challenges and gradually contribute to them seems to me the strength of your culture."

Chief Data and Technology Officer - Energy Sector

"A highly professional team that brings a fresh perspective and draws on solid experience. Beyond their skills, the consultants have very complementary profiles that each bring value to our team and to the business teams we work with."

RPA and Process Mining Manager - Telecoms

"We consider that human qualities as well as technical and functional skills are three of the fundamentals that guarantee the success of a BI project, and our feedback on this level is positive."

IT Manager, Finance Department - Pharmaceutical Laboratory

"A great ability to listen that translates into adaptability and responsiveness to meet the need perfectly".

Employee Services Manager - Agrifood Group

"Always ready, always a force to be reckoned with and a super pleasant relationship!"

Director of Innovation, Projects & IS - Public transport operator
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  • Our offers
    • Process Performance
    • Strategic and Financial Performance
    • Technological Performance
    • Customer Excellence
  • Partners
    • Microsoft
    • Salesforce
    • AWS
    • Celonis
    • UiPath
    • Pigment
    • Zilliant
  • Expertise
    • Data & BI
    • IA
    • Strategy and Transformation
    • Cloud
    • Microsoft
    • Cybersecurity
    • Run and Operate
    • Enterprise Performance Management
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    • PPM
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  • Our offers
    • Process Performance
    • Strategic and Financial Performance
    • Technological Performance
    • Customer Excellence
  • Partners
    • Microsoft
    • Salesforce
    • AWS
    • Celonis
    • UiPath
    • Pigment
    • Zilliant
  • Expertise
    • Data & BI
    • IA
    • Strategy and Transformation
    • Cloud
    • Microsoft
    • Cybersecurity
    • Run and Operate
    • Enterprise Performance Management
    • Learning Solutions
    • PPM
  • Sectors
    • Insurance & Mutuals
    • Banking & Finance
    • Energy
    • Industry
    • Mobility & Logistics
    • Private Equity
    • Retail & Distribution
    • Public Sector
    • Telecoms & Media
  • Silamir Group
    • Use cases
    • Discover Silamir
    • Events & Publications
    • Join us
    • Contact
  • Our offers
    • Process Performance
    • Strategic and Financial Performance
    • Technological Performance
    • Customer Excellence
  • Partners
    • Microsoft
    • Salesforce
    • AWS
    • Celonis
    • UiPath
    • Pigment
    • Zilliant
  • Expertise
    • Data & BI
    • IA
    • Strategy and Transformation
    • Cloud
    • Microsoft
    • Cybersecurity
    • Run and Operate
    • Enterprise Performance Management
    • Learning Solutions
    • PPM
  • Sectors
    • Insurance & Mutuals
    • Banking & Finance
    • Energy
    • Industry
    • Mobility & Logistics
    • Private Equity
    • Retail & Distribution
    • Public Sector
    • Telecoms & Media
  • Silamir Group
    • Use cases
    • Discover Silamir
    • Events & Publications
    • Join us
    • Contact
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