Terms of use

Definitions

Customer : any professional or capable natural person within the meaning of articles 1123 et seq. of the French Civil Code, or legal entity, who visits the Site which is the subject of these general terms and conditions.

Services : https://www.silamir.com/ provides its customers with hybrid consulting and technological expertise.

Contents: all the elements making up the information on the Site, in particular text - images - videos.

Customer information : hereinafter referred to as "Information(s)", which correspond to all personal data that may be held by https://www.silamir.com/ to manage your account, customer relations and for analysis and statistical purposes.

User : Internet user connecting to and using the above-mentioned site.

Personal information : "Information which enables, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies" (article 4 of law no. 78-17 of January 6, 1978)."

The terms "personal data", "data subject", "sub-processor" and "sensitive data" have the meaning defined by the General Data Protection Regulation (GDPR: no. 2016-679)

1. Website presentation.

Pursuant to Article 6 of Law No. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the website are hereby informed that https://www.silamir.com/ the identity of the various parties involved in its implementation and follow-up:

Owner : SAS SILAMIR Share capital: €100,500 VAT number: FR94533217725 - 23 rue d'Anjou 75008 Paris
Responsible for publication : SILAMIR SAS - contact@silamir.com
The person responsible for publication is an individual or a legal entity.
Webmaster : Marie-Laure HOUARI - contact@silamir.com
Hosted by : SILAMIR SAS - 23 rue d'Anjou 75008 Paris +33 1 75 43 68 68
Data Protection Officer : contact@silamir.com

These RGPD legal notices are taken from Orson.io's RGPD legal notice generator.

2. General conditions of use of the site and the services offered.

The Site constitutes an intellectual work protected by the provisions of the French Intellectual Property Code and applicable international regulations. The User may not in any way reuse, transfer or exploit for his own account all or part of the elements or works on the Site.

Use of the site https://www.silamir.com/ implies full acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time. https://www.silamir.com/ are invited to consult them on a regular basis.

This website is normally accessible to users at all times. An interruption for technical maintenance may however be decided by https://www.silamir.com/who will then endeavour to inform users of the dates and times of the intervention in advance. The website https://www.silamir.com/ is regularly updated by https://www.silamir.com/ responsible. In the same way, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to take cognizance of them.

3. Description of services provided.

The website https://www.silamir.com/ is to provide information concerning all of the company's activities. Silamir Group endeavors to provide on the site https://www.silamir.com/ information as accurate as possible. However, it cannot be held responsible for any omissions, inaccuracies or failures to update, whether caused by itself or by third-party partners supplying the information.

All information on the website https://www.silamir.com/ are given for information only, and are subject to change. Furthermore, the information provided on the https://www.silamir.com/ are not exhaustive. They are subject to any changes that may have been made since they were put online.

4. Contractual limitations on technical data.

The site uses JavaScript technology. The website cannot be held responsible for any material damage linked to the use of the site. In addition, users of the site undertake to access the site using recent, virus-free equipment and with a latest-generation, up-to-date browser. https://www.silamir.com/ is hosted by a service provider on the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: no. 2016-679)

The aim is to provide a service that ensures the best possible level of accessibility. The host ensures continuity of service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible time, in particular for maintenance purposes, to improve its infrastructures, in the event of infrastructure failure, or if the Services generate traffic deemed abnormal.

https://www.silamir.com/ and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephony equipment, particularly due to network congestion preventing access to the server.

5. Intellectual property and counterfeiting.

https://www.silamir.com/ is the owner of the intellectual property rights and holds the usage rights to all elements accessible on the website, including texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is forbidden, except with the prior written authorization of https://www.silamir.com/.

Any unauthorized use of the site or of any of the elements it contains will be considered as counterfeiting and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the French Intellectual Property Code.

6. Limitation of liability.

https://www.silamir.com/ acts as site editor. https://www.silamir.com/ is responsible for the quality and accuracy of the Content it publishes.

https://www.silamir.com/ cannot be held responsible for any direct or indirect damage caused to the user's equipment when accessing the website. https://www.silamir.com/and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

https://www.silamir.com/ cannot be held responsible for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the https://www.silamir.com/. Interactive areas (possibility to ask questions in the contact area) are available to users. https://www.silamir.com/ reserves the right to delete, without prior notice, any content posted in this area that contravenes the legislation applicable in France, in particular provisions relating to data protection. Where applicable, https://www.silamir.com/ also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, regardless of the medium used (text, photographs, etc.).

7. Personal data management.

The User is informed of the regulations concerning marketing communications, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Data Protection Regulation (RGPD: n° 2016-679).

7.1 Persons responsible for the collection of personal data.

For Personal Data collected through contact forms and browsing the Site, the person responsible for processing Personal Data is: SILAMIR. https://www.silamir.com/ is represented by Raphaëlle LECLERCQ, its legal representative.

As the party responsible for processing the data it collects, https://www.silamir.com/ undertakes to comply with the legal provisions in force. It is the responsibility of the company to establish the purposes of its data processing, to provide site users with complete information on the processing of their personal data, and to maintain an accurate data processing register. Whenever https://www.silamir.com/ processes Personal Data, https://www.silamir.com/ takes all reasonable steps to ensure that Personal Data is accurate and relevant to the purposes for which it is to be used. https://www.silamir.com/ processes them.

7.2 Purpose of data collected.

https://www.silamir.com/ is likely to process all or part of the data:

to enable browsing on the Site and the management and traceability of services requested by the user: Site connection and usage data, contact or application forms, etc.
to prevent and combat computer fraud (spamming, hacking, etc.): hardware used for browsing, IP address, password (hashed), etc.
to improve browsing on the Site: connection and usage data
to conduct optional satisfaction surveys on https://silamir.com/: email address
for communication campaigns (sms, e-mail): telephone number, e-mail address

https://www.silamir.com/ does not sell your personal data, which is only used for statistical and analysis purposes.

7.3 Right of access, rectification and opposition.

In accordance with current European regulations, Users of https://www.silamir.com/ have the following rights:

right of access (Article 15 RGPD) and rectification (Article 16 RGPD), updating, completeness of Users' data right to block or delete Users' personal data (Article 17 RGPD), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited
right to withdraw consent at any time (article 13-2c RGPD)
right to limit the processing of Users' data (Article 18 RGPD).
right to object to the processing of Users' data (Article 21 RGPD).
right to portability of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (Article 20 RGPD)
the right to determine what happens to Users' data after their death and to choose to whom this data should be disclosed. https://www.silamir.com/ communicate (or not) its data to a third party that it has designated in advance

As soon as https://www.silamir.com/ is aware of the death of a User and in the absence of instructions from the User, https://www.silamir.com/ undertakes to destroy its data, unless its retention is necessary for evidentiary purposes or to meet a legal obligation.

If the User wishes to know how https://silamir.com/ uses his or her Personal Data, ask for them to be rectified or object to their processing, the User may contact https://www.silamir.com/ in writing to the following address contact@silamir.com

In this case, the User must indicate the Personal Data he/she would like https://silamir.com/ to correct, update or delete, identifying him/herself precisely with a copy of an identity document (ID card or passport).

Requests for deletion of Personal Data will be subject to the obligations imposed on https://www.silamir.com/ by law, particularly in terms of document retention and archiving. Finally, Users of https://www.silamir.com/ can lodge a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-disclosure of personal data.

https://www.silamir.com/ will not process, host or transfer the Information collected on its Users to a country outside the European Union or recognized as "non-adequate" by the European Commission without first informing the User. However, https://www.silamir.com/ remains free to choose its technical and commercial subcontractors on condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: no. 2016-679).

https://www.silamir.com/ undertakes to take all necessary precautions to preserve the security of the Information and in particular to ensure that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the User's Information is brought to the attention of https://www.silamir.com/the latter must inform the User as soon as possible and inform him of the corrective measures taken. In addition https://www.silamir.com/ does not collect any "sensitive data".

The User's Personal Data may be processed by subsidiaries of https://www.silamir.com/ and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.

Within the limits of their respective responsibilities and for the purposes mentioned above, the main persons likely to have access to the data of the Users of https://www.silamir.com/ are mainly our customer service agents.

7.5 Types of data collected.

https://www.silamir.com/ also collects information that enables us to improve the user experience and offer contextualized advice: Silamir newsletter subscription: e-mail address; application for a job or internship: surname, first name, telephone number, e-mail address, CV, etc.

This data is kept for a maximum period of 12 months after the end of the contractual relationship.

8. Incident notification.

Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security. Should we become aware of a security breach, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take account of our legal obligations, whether at national or European level. We are committed to fully informing our Users of all matters relating to the security of their account, and to providing them with all necessary information to help them meet their own regulatory reporting obligations.

No personal information about the user of the site https://www.silamir.com/ is published without the user's knowledge, exchanged, transferred, ceded or sold on any medium whatsoever to third parties. Only the assumption of https://www.silamir.com/ and its rights would allow the transmission of the said information to the eventual purchaser who would in turn be bound by the same obligation of conservation and modification of the data with respect to the user of the site https://www.silamir.com/.

Safety.

To ensure the security and confidentiality of Personal Data, https://www.silamir.com/ uses networks protected by standard features such as firewalls, pseudonymization, encryption and passwords.

When processing Personal Data, https://www.silamir.com/ takes all reasonable measures to protect them against loss, misuse, unauthorized access, disclosure, alteration or destruction.

9. Hypertext links, cookies and internet tags.

Le site https://www.silamir.com/ contains a number of hypertext links to other sites, set up with the authorization of https://www.silamir.com/. However, https://www.silamir.com/ does not have the possibility to check the content of the sites thus visited, and consequently will not assume any responsibility of this fact. Unless you decide to disable cookies, you accept that the site may use them. You may deactivate these cookies at any time, free of charge, using the deactivation options provided below, although this may reduce or prevent access to all or part of the Services offered by the site.

9.1 Cookies

A "cookie" is a small data file sent to the User's browser and stored on the User's terminal (e.g. computer, smartphone), (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system, and the date and time of access. Cookies are in no way likely to damage the User's terminal.

https://www.silamir.com/ may process information concerning the User's visit to the Site, such as pages consulted and searches carried out. This information enables https://silamir.com/ to improve the content of the Site and the User's browsing experience.

As Cookies facilitate browsing and/or the provision of services offered by the Site, the User may configure his/her browser to allow him/her to decide whether or not to accept them, so that Cookies are stored in the terminal or, on the contrary, are rejected, either systematically, or depending on the sender. The User may also configure his browser software so that acceptance or rejection of Cookies is proposed from time to time, before a Cookie is likely to be recorded in his terminal. https://www.silamir.com/ informs the User that, in this case, the functionalities of his/her browser may not be fully available.

If the User refuses to store Cookies in his/her terminal or browser, or if the User deletes those stored, the User is informed that his/her browsing and experience on the Site may be limited. This may also be the case when https://www.silamir.com/ or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.

If applicable, https://www.silamir.com/ declines all responsibility for the consequences linked to the degraded functioning of the Site and any services offered by https://www.silamir.com/resulting from (i) the refusal of Cookies by the User (ii) the impossibility for the User to use Cookies. https://www.silamir.com/ to save or consult the Cookies necessary for their operation, by choice of the User. Each browser is configured differently to manage Cookies and User choices. It is described in the browser's help menu, which will indicate how the User can modify his or her wishes with regard to Cookies.

At any time, the User may choose to express and modify his or her wishes with regard to Cookies. https://www.silamir.com/ may also use the services of external service providers to help it collect and process the information described in this section.

Finally, by clicking on the Twitter, Facebook, Linkedin and Google Plus social network icons on the https://www.silamir.com/ or in its mobile application and if the User has accepted the deposit of cookies by continuing to browse the Website or mobile application of https://www.silamir.com/Twitter, Facebook, Linkedin and Google Plus may also place cookies on your terminals (computer, tablet, cell phone).

These types of cookies are deposited on your terminals only if you consent to them, by continuing your browsing on the website or mobile application. https://www.silamir.com/. At any time, however, the User may withdraw his consent for https://www.silamir.com/ deposits this type of cookie.

9.2. Internet tags.

https://www.silamir.com/ may occasionally employ web beacons (also known as "tags", action tags, single-pixel GIFs, clear GIFs, invisible GIFs and one-to-one GIFs) and deploy them through a specialist web analytics partner who may be located (and therefore store related information, including the User's IP address) in a foreign country.

These beacons are placed both in online advertisements enabling Internet users to access the Site, and on its various pages.

This technology enables https://www.silamir.com/ to evaluate visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.

The external service provider may collect information on visitors to the Site and other Internet sites thanks to these beacons, compile reports on Site activity for the attention of https://www.silamir.com/and to provide other services relating to the use of this site and the Internet.

10. Applicable law and jurisdiction.

Any dispute relating to the use of the site https://www.silamir.com/ is governed by French law. Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Paris.