- Energy
- Enterprise Transformation, Learning
- Use cases
Agile Acculturation of 200 support function managers
Transforming Management Practices towards Agility
The Customer
European automotive supplier
Background and objectives
In a company undergoing profound change, the methods used by the Support Functions are seen as a hindrance by the company's other departments. Support function issues :
- multiple entry points/channels for requests to support functions
- team load feeling
- importance of prioritizing requests / team staffing structure
- need for greater communication and coordination between teams
- no feedback to internal customers
The company decided to upgrade its 200 support function managers by training them in the Agile method.
Results
- Acculturation of 200 support function managers
- Facilitation of 20 interactive distance-learning sessions
- Feedback and follow-up
- Identification of potential ambassadors, able to spread the Agile method internally (as part of a community).
Approach / System
- Preparation phase with HRD, with validation of objectives
- Conducting 20 distance-learning sessions
- Upstream/downstream assessment of participants
- Progress reports and feedback for General Managers and HR Directors
Added value Silamir Group
- Preparation and running of all training sessions
- Training materials, with adaptation: benchmark sheets for support functions (by type of function: HR, Legal, Purchasing, etc.).
- Follow-up and feedback, steering with DG and HRD
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