- Insurance & Mutuals
- Digital excellence & run
- Business Case
Design of a Customer Portal for real estate professionals
An interoperable portal for condominium management customers
The Customer
Insurance broker
Background and objectives
- Designing an interoperable customer portal for condominium management customers
- First batch of a single customer portal initiating a project to consolidate all extranets for real estate professionals
- Creating a UI kit extranet dedicated to initiating the customer's design system
Results
Approach / System
- Running workshops co-construction and delivery of models
- Creating the UI kit based on the customer's charter and the selected framework
- Course and prototype design "ready to dev
- Preparing and producing user testing
- Discussions with technical teams to ensure feasibility and integration
Added value Silamir Group
- UX/UI expertise (ergonomics, interfaces, accessibility, understanding complex subjects, user experience)
- Close collaboration with the PO, developers, the business and the project team to identify needs and risks, and find appropriate solutions
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What our customers say about us
"The team's availability and constant commitment play a crucial role in the success of our Data Science projects, and we greatly appreciate their contribution to our growth and success."
Applications & Projects Manager - Public accounting
"The ability to understand the customer's challenges and gradually contribute to them seems to me the strength of your culture."
Chief Data and Technology Officer - Energy Sector
"A highly professional team that brings a fresh perspective and draws on solid experience. Beyond their skills, the consultants have very complementary profiles that each bring value to our team and to the business teams we work with."
RPA and Process Mining Manager - Telecoms
"We consider that human qualities as well as technical and functional skills are three of the fundamentals that guarantee the success of a BI project, and our feedback on this level is positive."
IT Manager, Finance Department - Pharmaceutical Laboratory
"A great ability to listen that translates into adaptability and responsiveness to meet the need perfectly".
Employee Services Manager - Agrifood Group
"Always ready, always a force to be reckoned with and a super pleasant relationship!"
Director of Innovation, Projects & IS - Public transport operator