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Retail & Distribution

Navigating complex challenges while seizing unprecedented opportunities

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  • Retail & Distribution

Our mission is to guide your businesses through this transformation by combining strategy, technology and operational excellence, in response to increasingly connected and demanding consumer behavior, diversified distribution channels and sustainability requirements.

Our services

  •  Operations overhaul

Investment in technologies to improve efficiency and reduce costs, including inventory management systems and e-commerce platforms.

  • Personalization and Customer Experience

Using AI and data to deliver personalized customer experiences, with product recommendations and service-enhancing chatbots.

  • Omnichannel

Integration of sales channels for a seamless shopping experience, whether online, in-store or via mobile.

  • Process Automation

Adoption of inventory management robots and automatic checkouts to improve efficiency and reduce errors.

  • Supply Chain Optimization

Using AI to optimize inventory management and delivery, reducing lead times and improving customer satisfaction.

  • Sustainability and Social Responsibility

Integration of sustainable and transparent practices to meet the expectations of environmentally conscious consumers.

  • New Business Models

The emergence of models such as subscriptions and social commerce, redefining interactions with consumers.

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Creating a Cloud Center of Excellence

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Demonstrate the value of a cross-functional planning solution

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Agile mode & Group governance

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Developing a BtoB platform for new services

  • Business Case

Building a new service offering for craftsmen

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  • Discover Silamir
    • Who we are
    • Our values and commitments
    • Our governance
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  • Our offers
    • Process Performance
    • Strategic and Financial Performance
    • Technological Performance
    • Customer Excellence
  • Use cases
  • Our expertise
    • Data & BI
    • IA
    • Strategy and Transformation
    • Commercial Excellence
    • Cloud
    • Microsoft
    • Cybersecurity
    • Run and Operate
    • Enterprise Performance Management
    • Learning Solutions
    • HR & PPM
  • Our sectors
    • Insurance & Mutuals
    • Banking & Finance
    • Energy
    • Industry
    • Mobility & Logistics
    • Private Equity
    • Retail & Distribution
    • Public Sector
    • Telecoms & Media
  • Our partners
    • Microsoft
    • Salesforce
    • AWS
    • Celonis
    • UiPath
    • Pigment
    • Zilliant
  • Follow us
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  • Discover Silamir
    • Who we are
    • Our values and commitments
    • Our governance
    • Our customers
  • Our offers
    • Process Performance
    • Strategic and Financial Performance
    • Technological Performance
    • Customer Excellence
  • Use cases
  • Our expertise
    • Data & BI
    • IA
    • Strategy and Transformation
    • Commercial Excellence
    • Cloud
    • Microsoft
    • Cybersecurity
    • Run and Operate
    • Enterprise Performance Management
    • Learning Solutions
    • HR & PPM
  • Our sectors
    • Insurance & Mutuals
    • Banking & Finance
    • Energy
    • Industry
    • Mobility & Logistics
    • Private Equity
    • Retail & Distribution
    • Public Sector
    • Telecoms & Media
  • Our partners
    • Microsoft
    • Salesforce
    • AWS
    • Celonis
    • UiPath
    • Pigment
    • Zilliant
  • Follow us
    • News & Insights
    • Careers
    • Contact
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