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Process Intelligence

Process intelligence, process mining and automation

Reinventing sustainable operational performance and customer satisfaction

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In an environment subject to numerous constraints, optimizing operational processes is a critical issue. Our Process Intelligence offer enables you to capitalize on the expertise of your teams and the wealth of your data to identify levers for optimizing your activities and improving your company's efficiency and performance. Thanks to our expertise, we can help you identify, analyze and improve your processes to generate tangible and sustainable value, whether in terms of productivity, growth or customer satisfaction.

Why Silamir Group?

Experts in Process Intelligence and Project Management, we are committed to sustainably improving your operational efficiency, by combining innovative tools with cutting-edge methodological skills and talents.

  • A range of innovative solutions combined with change management support and a proven methodology for sustainable process improvement
  • A practical approach focused on performance, business and customer value
  • A methodical, fast-paced approach underpinned by strong analytical skills
  • A firm grip on operational excellence
  • The conviction that Process Intelligence + Business Expertise = Success

When you choose Silamir Group, you're opting for a trusted partner with proven experience, committed to transforming your operational processes over the long term to boost your performance.

Our preferred fields of action:

  • End-to-end business process optimization
  • Operational efficiency diagnosis
  • Business reorganization supported by data analytics
  • Hot activity management 
  • Predictive models for flows and processes
  • Alerting and dynamic performance monitoring
  • Quality management and deficiency reduction 
  • Improved sales cycles and customer service
  • Process or activity automation
  • Process compliance assessment

Our services

Process diagnostics

In-depth analysis of your operational processes to identify areas for optimization (Process Mining, Lean Six Sigma...)

 

Productivity diagnostics

Analysis of your teams' recurring tasks to identify opportunities for improvement (Task Mining)

Implementation of Process Mining solutions

Deployment of Process Mining solutions for clear, detailed visualization of your operational flows.

 

Data preparation and integration to facilitate process analysis

Preparation and integration of computer logs, database re-engineering, data mapping...

Process automation

Implementation of automation solutions to reduce repetitive tasks and improve efficiency (RPA, Low Code No Code, AI, AI Gen...)

 

Monitoring and continuous improvement

Monitoring and steering processes and deploying run strategy to maximize continuous and sustainable value generation.

 

Operational excellence strategy

Blueprint and toolkit for deploying an operational excellence approach, from the team to the group level, right through to the implementation of centers of excellence.

Acculturation, training and support

Training sessions and ongoing support to ensure that your teams adopt the operational excellence approach, the method and the corresponding tool(s).

Add a space
  • Event

Join us on June 26 to discover agentic automation!

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  • Event

Meet us at Process Intelligence Day in Paris on June 5

  • News

Silamir recognized as fast track uipath 2025 partner in agentic automation

  • Business Case

Improving sales excellence with Process Mining

  • Event

#Celosphere2024: Silamir Group at the heart of Process Intelligence with Celonis

  • Business Case

Optimize the inventory management process

Would you like to find out more?

Contact us today to find out how our Process Intelligence solutions can transform your organization.

Contact us today
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  • Discover Silamir
    • Who we are
    • Our values and commitments
    • Our governance
    • Our customers
  • Our expertise
    • Data & AI
    • Artificial Intelligence
    • Process Intelligence
    • Enterprise Transformation
    • Commercial Excellence
    • Cloud
    • Microsoft Cloud & AI
    • Cybersecurity
    • Digital Excellence & Run
    • Enterprise Performance Management
    • Learning Solutions
    • HR & PPM
  • Our sectors
    • Insurance & Mutuals
    • Banking & Finance
    • Energy
    • Industry
    • Mobility & Logistics
    • Private Equity
    • Retail & Distribution
    • Public Sector
    • Telecoms & Media
  • Our Tech Partners
    • Microsoft
    • Salesforce
    • AWS
    • Celonis
    • UiPath
    • Pigment
    • Zilliant
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  • Discover Silamir
    • Who we are
    • Our values and commitments
    • Our governance
    • Our customers
  • Our expertise
    • Data & AI
    • Artificial Intelligence
    • Process Intelligence
    • Enterprise Transformation
    • Commercial Excellence
    • Cloud
    • Microsoft Cloud & AI
    • Cybersecurity
    • Digital Excellence & Run
    • Enterprise Performance Management
    • Learning Solutions
    • HR & PPM
  • Our sectors
    • Insurance & Mutuals
    • Banking & Finance
    • Energy
    • Industry
    • Mobility & Logistics
    • Private Equity
    • Retail & Distribution
    • Public Sector
    • Telecoms & Media
  • Our Tech Partners
    • Microsoft
    • Salesforce
    • AWS
    • Celonis
    • UiPath
    • Pigment
    • Zilliant
  • Follow us
    • News & Insights
    • Careers
    • Contact
  • Discover Silamir
    • Who we are
    • Our values and commitments
    • Our governance
    • Our customers
  • Our expertise
    • Data & AI
    • Artificial Intelligence
    • Process Intelligence
    • Enterprise Transformation
    • Commercial Excellence
    • Cloud
    • Microsoft Cloud & AI
    • Cybersecurity
    • Digital Excellence & Run
    • Enterprise Performance Management
    • Learning Solutions
    • HR & PPM
  • Our sectors
    • Insurance & Mutuals
    • Banking & Finance
    • Energy
    • Industry
    • Mobility & Logistics
    • Private Equity
    • Retail & Distribution
    • Public Sector
    • Telecoms & Media
  • Our Tech Partners
    • Microsoft
    • Salesforce
    • AWS
    • Celonis
    • UiPath
    • Pigment
    • Zilliant
  • Follow us
    • News & Insights
    • Careers
    • Contact